According to foreign media reports, the latest report from Forrester Research, a market research institute, shows that robots may replace people's work in the future, but before this happens, people may first work side by side with robots.
Forrester Research's report once again discusses a topic that has long been hotly debated: whether robots will replace human work, and how or to what extent they will replace people's work. In fact, in terms of robots and artificial intelligence, this topic has been heatedly discussed recently. Many experts believe that in the next few decades, robots will exert pressure on the job market, and even reduce the size of the human job market by 47%. Forrester Research has investigated the strength of employees in large companies in various industries, including Delta Airlines, Whole Foods Supermarkets, Lowe's, and many other startups. Forrester Research analyst JP Gouder (JPG) predicts that by 2025, the US automation industry will reduce 22.7 million employees, equivalent to 16% of the current total.
However, this decline will be offset by some new jobs. Overall, the net decrease in the number of employees accounts for about 7% of the current total, or about 9.1 million. In the end, robots will drive social change. Goud found that this is not a concern for people. In fact, people are not worried about how many positions robots will take away, but some smaller transformations will be more and more, eventually changing the nature of the work. Goud’s definition of robots is very broad, including physical robots that can perform manual labor such as participating in product lines or moving goods in warehouses, and software such as IBM's Watson. Of course, Forrester Research report shows that the rise of robots will bring some beneficial results to some extent, for example, it will also increase some posts. Those who have jobs replaced by robots may find themselves working on robotic repair-related work. Every 10 jobs that are automatically completed by robots, there will be a new job in software, engineering, design, maintenance, support, or training. The remaining nine jobs will need to be squeezed into other industries and roles.
The study found that the office support, construction, sales and other industries will face the greatest impact. Some self-services will replace cashiers, retailers, real estate agents and agents. Maintenance workers, plumbers and electricians will also be replaced by smart home appliances. According to the study, this change has been fully reflected in customer service. Some hotels have already begun to use robots to provide services to tenants. Some department stores also began to test robots and let robots act as salespersons. These robots were also able to answer various questions and show shop maps to consumers and direct them to where consumers are looking for products. Goud said that the same situation also occurred in the field of industrial transport. People continue to engage in complex picking and packaging work, but robots will replace humans to complete some heavy work. Robots created by start-up Aethon can transport heavy materials and dangerous pollutants.
At the same time, robots created by Fetch Robotics can also imitate humans and help people move goods. Of course, Goud also raised the question of whether the social advantages of automation would exceed the costs of human beings. The software that compiles the relevant quarterly financial report may allow reporters to write more thought-provoking reports, but some reporters who write financial reports find that their work is already at risk. However, for companies, the immediate problem to be solved is not how to replace workers with robots, but how to integrate them into the entire labor force. Managing an employee is a semi-manual, semi-automated job that will surely need to adapt for some time. Forrester Research’s research report also states that “companies need to lobby government and fund education and vocational training to provide people with the skills needed to collaborate with robots.â€
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